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United Nations Jobs: Senior Public Information Officer (Chief of Communications)
- Posting Title: Senior Public Information Officer (Chief of Communications), P5
- Department/Office: Office of the High Commissioner for Human Rights
- Duty Station: Geneva, Switzerland
- Posting Period: 30 October 2019 – 13 December 2019
- Job Opening Number: 19-Public Information-OHCHR-125606-R-Geneva (G)
United Nations Core Values: Integrity, Professionalism, Respect for Diversity
This position is located in the Communications and Public Mobilisation Section, External Outreach Service, Office of the High Commissioner for Human Rights (OHCHR), Geneva. The incumbent reports to the Chief of External Outreach Service.
Under the supervision of the Chief of the External Outreach Service, the Chief of the Communications and Public Mobilisation Section is responsible for the following duties:
• Conceptualizes designs and executes the overall public information strategy, programme and activities for the Communications and Public Mobilisation Section (Social media, Editorial, Web, Campaign).
• Provides technical and policy advice on complex public information and communications issues; develop and disseminate best practices.
• Leads and directs a team of public information officers; plans and allocates work assignments; coaches, mentors, and evaluates staff; participates in recruitment and selection of new staff and in the development of training programs.
• Creates and maintains networks of high-level communications contacts with a wide range of stakeholders; represents the organization in important meetings, conferences, events, etc.; promotes joint public relations ventures.
• Contributes to the development of institutional public information policies.
• Assesses the overall effectiveness of the public information strategy and programmes and makes needed changes in approach and technique.
• Provides diverse materials (briefings, questions and answers) for use by senior officials, develops or overall sees development of high profile multi-media communications campaigns; sets quality and production standards for information dissemination.
• PROFESSIONALISM: Knowledge of different aspects of public information and communication. Ability to address a range of issues in the context of political developments, public attitudes and local conditions. Ability to advise on high profile and sensitive communication challenges. Ability to assess world-wide communication environments, develop communication strategies and manage implementation of public information campaigns with various promotional and publicity techniques. Ability to produce a variety of written communications products in a clear, concise style. Ability to present and defend difficult positions to senior officials. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.
• ACCOUNTABILITY: Takes ownership of all responsibilities and honours commitments; delivers outputs for which one has responsibility within prescribed time, cost and quality standards; operates in compliance with organizational regulations and rules; supports subordinates, provides oversight and takes responsibility for delegated assignments; takes personal responsibility for his/her own shortcomings and those of the work unit, where applicable.
• CREATIVITY: Actively seeks to improve programmes or services; offers new and different options to solve problems or meet client needs; promotes and persuades others to consider new ideas; takes calculated risks on new and unusual ideas; thinks “outside the box”; takes an interest in new ideas and new ways of doing things; is not bound by current thinking or traditional approaches.
• VISION: Identifies strategic issues, opportunities and risks; clearly communicates links between the Organization’s strategy and the work unit’s goals; generates and communicates broad and compelling organizational direction, inspiring others to pursue that same direction; conveys enthusiasm about future possibilities.
• MANAGING PERFORMANCE: Delegates the appropriate responsibility, accountability and decision-making authority; makes sure that roles, responsibilities and reporting lines are clear to each staff member; accurately judges the amount of time and resources needed to accomplish a task and matches task to skills; monitors progress against milestones and deadlines; regularly discusses performance and provides feedback and coaching to staff; encourages risk-taking and supports creativity and initiative; actively supports the development and career aspirations of staff; appraises performance fairly.
Advanced university degree (Master’s degree or equivalent) in communication, journalism, international relations, public administration or related field. A first-level university degree in combination with two additional years of qualifying work experience may be accepted in lieu of the advanced university degree.
A minimum of ten years of progressively responsible experience in public information, journalism, international relations, public administration or related area is required.
A minimum of 5 years of experience managing a communication team is desirable.
Experience developing global communication campaigns is desirable.
Experience working at the international level is desirable.
English and French are the working languages of the United Nations Secretariat. For the position advertised fluency in English is required, knowledge of French is desirable. Knowledge of another UN official language is an advantage.
Evaluation of qualified candidates may include an assessment exercise which will be followed by competency-based interview.
Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures.
The United Nations Secretariat is committed to achieving 50/50 gender balance in its staff. Female candidates are strongly encouraged to apply for this position.
Staff members of the United Nations Secretariat must fulfill the lateral move requirements to be eligible to apply for this vacancy. Staff members are requested to indicate all qualifying lateral moves in their Personal History Profile (PHP) and cover note.
For this position, applicants from the following Member States, which are unrepresented or underrepresented in the UN Secretariat as of 31 July 2019, are strongly encouraged to apply: Afghanistan, Andorra, Angola, Antigua and Barbuda, Bahrain, Belize, Brazil, Brunei Darussalam, Cabo Verde, Cambodia, Central African Republic, China, Comoros, Cuba, Democratic People’s Republic of Korea, Dominica, Equatorial Guinea, Gabon, Grenada, Guinea-Bissau, Indonesia, Islamic Republic of Iran, Iraq, Israel, Japan, Kiribati, Kuwait, Lao People’s Democratic Republic, Lesotho, Liberia, Libya, Liechtenstein, Luxembourg, Marshall Islands, Federated States of Micronesia, Monaco, Mozambique, Nauru, Norway, Oman, Palau, Papua New Guinea, Qatar, Republic of Korea, Russian Federation, Saint Lucia, Saint Vincent and the Grenadines, Sao Tome and Principe, Saudi Arabia, Solomon Islands, South Sudan, Suriname, Thailand, Timor-Leste, Turkmenistan, Tuvalu, United Arab Emirates, United States of America, Vanuatu, Bolivarian Republic of Venezuela.
Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.
THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.